Tag: crisis management

control room
corporate security
Rob CURRIE

Control room optimisation

Many organisations require a control room to centralise the security processes, sensor feeds and technology to ultimately ensure the security and safety of their operations. The technological advances in the last 5 years coupled with the ever-increasing prevalence of AI driven detection systems have forever altered the level of sensor data available in control rooms. That said, the level of technical investment doesn’t automatically translate to a more mature or efficient operation.

RCAS and our key strategic partner Nenova, spend most of our time working on, in or around client control rooms. Our goal is to deliver 24/7, fully operational security control rooms equipped with state-of-the-art equipment, advanced technology, optimized processes and highly trained staff. The result is a proactive system based on cutting-edge technology and appropriate pre-defined processes and automation. When led by well trained and agile supervisors and staff, the holistic control room entity mitigates most security and safety threats to the business.

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business continuity
Rob CURRIE

Crisis leadership – seizing the golden hour!

Winning strategies for effective crisis management

A recent Netflix series documented Sir Winston Churchill, the United Kingdom’s Prime Minister who guided his nation through the global crisis of the Second World War. While controversial, his leadership brought many together in the fight against fascism and changed the world we live in today. What made him successful in the face of an overwhelming enemy and difficult geo-political terrain? The documentary did not provide enough detail in how Churchill organised himself to clearly state whether he was lucky or did he follow crisis management best practises to victory. What is clear, is that crisis defined his legacy as a leader. Today, crisis still defines how leaders and organisations are perceived.

If Covid taught us anything as a society, it is that crisis is inevitable, and it is highly likely we will not be offered the luxury of deciding when calamity strikes. After a 35+ year career in public and private sector roles, my current professional life has me focused on supporting organisations in preparing for and responding to crisis. The following keys to successful crisis management are a collection of what I have seen as best practises gleaned from working with my clients.

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Vets Without Borders in Africa
leadership
James STRICKLAND

Veterinarians Without Borders: Crisis Management Team Training

Preparing for this engagement presented the team with some good challenges including a very globally dispersed work/volunteer force within this not-for-profit organization. At each location there is a mix of locally employed persons and expats with corporate leadership in Canada.

The session had three main parts: we started with a review of crisis management principles in accordance with ISO 22361 Security and resilience – Crisis management – Guidelines. We then conducted a guided warm up exercise and moved immediately into an in-depth international hostage scenario. This hostage taking location was defined by the client so that it would be a very realistic exercise.

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strategic retreat
leadership
Samantha WOOLVEN

Case Study – Autumn 2024 – A Strategic Retreat with RCAS and Concert Infrastructure

‘In pursuit of team high performance’

Working with the leadership team at Concert Infrastructure, RCAS designed and delivered a high-impact strategic retreat that weaved leadership behaviors, a powerful sense of team ethos, and increased cultural awareness into business-critical activities.

Concert Infrastructure lead an aggregate portfolio capitalization of more than $3.4 billion, specializing in direct investment and management of high-profile public-private partnership projects across Canada.

Rooted in four distinct pillars of high-performing teams, RCAS built a series of activities, guided discussion principles, and points of reflections that stimulated new ways of thinking and ‘flushed out self-challenges’ that would move this long-standing executive team from good to great.

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leadership for the future
leadership
Rob CURRIE

An exciting day for RCAS and the future of leadership training!!!!​

I recently posted about our leadership offering BRIGHT FUTURE and more specifically, exciting new additions to team RCAS. James and I constantly preach that your crisis or executive management team needs to diverse in thought & action if you want to have any chance of successfully navigating today’s perma-crisis business environment.

James and I are very proud and excited to announce that Samantha Woolven and Kate Forrest have joined RCAS. To say they bring a wealth of knowledge and experience in leadership and human performance would be a gross understatement. They have successfully transformed senior leaders and teams across the following industries: architecture, botanical gardens + science, automotive manufacturing, charities/NGO, construction, defence, energy, engineering, food & beverage, heavy metal refining, mining, mining rehabilitation, cultural institutions, nuclear, petrochemical, pharmaceutical, private equity, health care, rail transport, supermarkets and retail. Might have been easier to list what industries they haven’t supported (yet 😉).

We have had the pleasure of collaborating with these exceptional ladies over the last few years, learning a ton in the process about delivering curated professional leadership experiences. I wish I could share a “fly on the wall” video with you of our BRIGHT FUTURE program planning sessions. What I can say is they are exciting, vibrant and full of ideas on how to develop unique leadership experiences for our clients.

Very shortly, James, who spearheads our leadership practice, will be releasing more details about our BRIGHT FUTURE offering. If you have any questions or comments, please reach out directly to James at [email protected].

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leadership for the future
leadership
Rob CURRIE

Next generation leadership development

RCAS has its roots in a successful crisis management and security consulting. This competency is based on our individual backgrounds of team and organizational leadership at various levels both in daily and crisis operations, primarily in the defence and security industry. 

 We have discovered and currently teach that crisis management is crisis leadership, change management is change leadership, team performance optimization is team leadership, I think you get the picture. 

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crisis management
Rob CURRIE

Human Behaviour and Its Impact on Crisis

One constant through time is crisis, whether it be political, professional, or personal. While no one wants to experience a crisis, it is inevitable. That said, our responses are fully under our control. The examination of the history of crisis leaves us with many lessons learned based on the successes and failures of others.

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corporate security
Rob CURRIE

Crisis management article with BUILDINGS magazine!

In my capacity as the ASIS Crisis Management & Business Continuity Vice Chair, I am pleased to share my recent interview with BUILDINGS Magazine. Janelle Penny, Editor-in-Chief and I discussed best practices for crisis management teams.

I hope you enjoy reading the article as much as I did preparing it with Janelle!

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crisis management
Rob CURRIE

Defining A Crisis So It Doesn’t Define You

In my capacity as Vice Chair for the ASIS Crisis Management and Business Continuity Community, I recently wrote the above noted article providing some baseline guidance for crisis managers. One of the many benefits of being an ASIS member is immediate access to such featured content. For those of you who are not yet ASIS members, I have provided a PDF copy below and the following synopsis.

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