leadership for the future

An exciting day for RCAS and the future of leadership training!!!!​

An exciting day for RCAS!!!!

I recently posted about our leadership offering BRIGHT FUTURE and more specifically,  exciting new additions to team RCAS. James and I constantly preach that your crisis or executive management team needs to diverse in thought & action if you want to have any chance of successfully navigating today’s perma-crisis business environment. 
 
James and I are very proud and excited to announce that Samantha Woolven and Kate Forrest have joined RCAS. To say they bring a wealth of knowledge and experience in leadership and human performance would be a gross understatement. They have successfully transformed senior leaders and teams across the following industries: architecture, botanical gardens + science, automotive manufacturing, charities/NGO, construction, defence, energy, engineering, food & beverage, heavy metal refining, mining, mining rehabilitation, cultural institutions, nuclear, petrochemical, pharmaceutical, private equity, health care, rail transport, supermarkets and retail.  Might have been easier to list what industries they haven’t supported (yet 😉).
 
We have had the pleasure of collaborating with these exceptional ladies over the last few years, learning a ton in the process about delivering curated professional leadership experiences. I wish I could share a “fly on the wall” video with you of our BRIGHT FUTURE program planning sessions. What I can say is they are exciting, vibrant and full of ideas on how to develop unique leadership experiences for our clients. 
 
Very shortly, James, who spearheads our leadership practice, will be releasing more details about our BRIGHT FUTURE offering. If you have any questions or comments, please reach out directly to James at [email protected].

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leadership for the future

An exciting day for RCAS and the future of leadership training!!!!​

I recently posted about our leadership offering BRIGHT FUTURE and more specifically, exciting new additions to team RCAS. James and I constantly preach that your crisis or executive management team needs to diverse in thought & action if you want to have any chance of successfully navigating today’s perma-crisis business environment.

James and I are very proud and excited to announce that Samantha Woolven and Kate Forrest have joined RCAS. To say they bring a wealth of knowledge and experience in leadership and human performance would be a gross understatement. They have successfully transformed senior leaders and teams across the following industries: architecture, botanical gardens + science, automotive manufacturing, charities/NGO, construction, defence, energy, engineering, food & beverage, heavy metal refining, mining, mining rehabilitation, cultural institutions, nuclear, petrochemical, pharmaceutical, private equity, health care, rail transport, supermarkets and retail. Might have been easier to list what industries they haven’t supported (yet 😉).

We have had the pleasure of collaborating with these exceptional ladies over the last few years, learning a ton in the process about delivering curated professional leadership experiences. I wish I could share a “fly on the wall” video with you of our BRIGHT FUTURE program planning sessions. What I can say is they are exciting, vibrant and full of ideas on how to develop unique leadership experiences for our clients.

Very shortly, James, who spearheads our leadership practice, will be releasing more details about our BRIGHT FUTURE offering. If you have any questions or comments, please reach out directly to James at [email protected].

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leadership for the future

Next generation leadership development

RCAS has its roots in a successful crisis management and security consulting. This competency is based on our individual backgrounds of team and organizational leadership at various levels both in daily and crisis operations, primarily in the defence and security industry. 

 We have discovered and currently teach that crisis management is crisis leadership, change management is change leadership, team performance optimization is team leadership, I think you get the picture. 

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Human Behaviour and Its Impact on Crisis

One constant through time is crisis, whether it be political, professional, or personal. While no one wants to experience a crisis, it is inevitable. That said, our responses are fully under our control. The examination of the history of crisis leaves us with many lessons learned based on the successes and failures of others.

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Managing video evidence – moving from cumbersome to easy!

There is a myriad of video surveillance solutions available to organizations seeking to protect their assets. Video management systems (VMS) have matured to a point where the collection of video and on-site storage is straight forward. Selecting and replaying video within a VMS is typically a standard feature with most offerings. Modern investigations, whether internal or external, increasingly require organizations to share digital evidence outside the VMS.
In a retail setting, a customer may become injured after a slip and fall. Was it a legitimate injury or a frivolous insurance claim? Archived video can typically reveal the true nature of the event. A Legal department may request the footage to share during court proceedings. Most corporate security departments or whoever is entrusted with managing the VMS must dedicate time and resources to extract the desired footage and place it on removable media such as a DVD or USB stick. This process is laborious, hard to monitor and slow. The process restarts any time there is a request for additional footage or a different video format to align with the end user’s technical requirements. It is common for large organisations to have dedicated personnel for the “DVD team”, sapping much needed resources from the security team.
Public sector agencies have a similar video management issue when conducting their own investigations. After a significant crime, law enforcement agencies are often required to send uniformed officers into the community to gather videos from nearby businesses, residences, or witnesses.
RCAS can provide consulting and implementation services for either of these operational scenarios. Systems such as Genetec Clearance address both sectors’ issues with a cloud-based service that makes sharing or collecting video in a time efficient manner feasible. All video is managed to an evidentiary standard should it be required in legal proceedings bolstered by a robust audit trail. Video format compatibility issues are no longer an issue as the system can provide the video in whatever format best suits the end user.

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Crisis Management: Where do I Start?

I recently took on the role of Chair for the Canadian Chapter of the Institute for Strategic Risk Management (ISRM). The first order of business was finding a great Vice-Chair. I was fortunate enough to have Andrea Chedas, the Head of Corporate Security at WealthSimple take on this important role. For our inaugural Chapter event, we partnered with the Threat Intelligence Exchange Roundtable (TIER), a Toronto-based, cross sector group of corporate security/intelligence professionals to host a webinar on crisis management fundamentals.

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