Category: security operations

control room
corporate security
Rob CURRIE

Control room optimisation

Many organisations require a control room to centralise the security processes, sensor feeds and technology to ultimately ensure the security and safety of their operations. The technological advances in the last 5 years coupled with the ever-increasing prevalence of AI driven detection systems have forever altered the level of sensor data available in control rooms. That said, the level of technical investment doesn’t automatically translate to a more mature or efficient operation.

RCAS and our key strategic partner Nenova, spend most of our time working on, in or around client control rooms. Our goal is to deliver 24/7, fully operational security control rooms equipped with state-of-the-art equipment, advanced technology, optimized processes and highly trained staff. The result is a proactive system based on cutting-edge technology and appropriate pre-defined processes and automation. When led by well trained and agile supervisors and staff, the holistic control room entity mitigates most security and safety threats to the business.

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crisis management
Rob CURRIE

Managing video evidence – moving from cumbersome to easy!

There is a myriad of video surveillance solutions available to organizations seeking to protect their assets. Video management systems (VMS) have matured to a point where the collection of video and on-site storage is straight forward. Selecting and replaying video within a VMS is typically a standard feature with most offerings. Modern investigations, whether internal or external, increasingly require organizations to share digital evidence outside the VMS.
In a retail setting, a customer may become injured after a slip and fall. Was it a legitimate injury or a frivolous insurance claim? Archived video can typically reveal the true nature of the event. A Legal department may request the footage to share during court proceedings. Most corporate security departments or whoever is entrusted with managing the VMS must dedicate time and resources to extract the desired footage and place it on removable media such as a DVD or USB stick. This process is laborious, hard to monitor and slow. The process restarts any time there is a request for additional footage or a different video format to align with the end user’s technical requirements. It is common for large organisations to have dedicated personnel for the “DVD team”, sapping much needed resources from the security team.
Public sector agencies have a similar video management issue when conducting their own investigations. After a significant crime, law enforcement agencies are often required to send uniformed officers into the community to gather videos from nearby businesses, residences, or witnesses.
RCAS can provide consulting and implementation services for either of these operational scenarios. Systems such as Genetec Clearance address both sectors’ issues with a cloud-based service that makes sharing or collecting video in a time efficient manner feasible. All video is managed to an evidentiary standard should it be required in legal proceedings bolstered by a robust audit trail. Video format compatibility issues are no longer an issue as the system can provide the video in whatever format best suits the end user.

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intelligence
Rob CURRIE

What intelligence are you relying on to support your security operations?

Security planning in operations must be an intelligence lead activity. Finding high quality reporting that you can trust is not always easy. Some organisations try and build their own intelligence production capability but this too can be quite difficult and costly.

Here at RCAS, our professional backgrounds in government spoiled us with very high quality intelligence collection and production. We toyed with the idea of building our own capability but quickly realized this was not going to be cost prohibitive. We decided to subscribe to a variety of paid services for day to day awareness yet this didn’t give us any bespoke capabilities.

Today, when we need specialized intelligence to support our operations, we rely on NSSG’s organic intelligence capability.  Their team is stacked with exceptional intelligence professionals with amazing access to ground truth in a variety of regions.  I invite you to sample their Jan 2023 Global Risk Outlook as well as xxxxxxxxx.

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